Privacy statement Animalinsight

Introduction

This statement applies to all services provided by Animalinsight.
Animalinsight, located at Korenmolen 5, 2614 LV Delft, is responsible for the processing of personal data as shown in this privacy statement. Data that we process Animalinsight processes your data because you use our services and / or because you have provided them to us yourself. Below you will find an overview of the data that we process:

From you:

First and last name – Gender
Address data
Telephone number
E-mail address
Other personal data that you actively provide, for example by filling in the questionnaire for the consultation for natural lifestyle advice, in correspondence and by telephone.
Bank account number

From your animal:

Name
Breed
Sex
Age
Animal species
External characteristics
Living conditions
Health history

Web hosting: Siteground

We purchase web hosting and e-mail services from Siteground. Siteground processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect
metadata about the use of the services. These are not personal data. Siteground has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Siteground is obliged to observe secrecy on the basis of the agreement.

Does Animalinsight also process special personal data?

Special personal data are sensitive data, for example about health or a criminal record, ethnic data or data concerning race. Animalinsight does not process special personal data.

Why we need data

Once you have an agreement with Animalinsight, we want to help you as good as we can. We use your data to:

  • be able to call or e-mail you if this is necessary to be able to perform our services
  • deliver our services to you
  • send you an invoice
  • if we are legally obliged to do so, such as information that we need for our tax return.

We can only use your data for a purpose other than that for which it was originally processed if there is a close relationship between the two purposes.

What rules apply to the processing of personal data?

When processing personal data, Animalinsight is bound by the applicable laws and regulations and keeps up with developments. In that context, Animalinsight reserves the right to make changes to this privacy statement in order to bring the text in line with the latest state of affairs, as stated at the bottom of this privacy statement.

How long we keep data

Animalinsight does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. Sharing with others / providing information to third parties Animalinsight does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a egal obligation.

Mapping website visits

Via our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and other Google services and products.
Animalinsight only uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you visit the Animalinsight.nl site for the first time. The cookies we use are necessary for the technical operation of the websites and your ease of use. They ensure that the websites work properly and, for example, remember your preferred settings. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via your browser settings.

View, adjust or delete data

You always have the option to view, correct or delete all your personal data known to us. For this you send a specified request to [email protected]

Security

Animalinsight attaches great importance to the security and protection of your personal data.
Animalinsight has taken appropriate technical and organizational measures to secure and protect your personal data against loss, modification, misuse or any (other) form of unlawful processing.
Every person who has access to and / or processes personal data at Animalinsight is obliged to maintain the confidentiality of those data, unless otherwise provided by law or regulations. If Animalinsight uses the services of third parties, Animalinsight will make agreements regarding the necessary security measures in the context of the protection of personal data. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us.

Your privacy rights

If you make a request for access, correction, opposition or deletion of your personal data, Animalinsight will inform you about this within 5 working days. You can submit this request via [email protected]

Questions

If you have any questions or comments about the processing of your personal data and this privacy statement, you can of course contact us via [email protected]